Discovery
Typically Days 1–5
We work to understand your site, your users, and your compliance goals.
Transparent Pricing
One flat fee. One invoice. A finished VPAT — the accessibility compliance document buyers expect — at the end. Final pricing confirmed after Discovery.
The 60-Day Engagement
Standard and Professional engagements follow a structured 60-day process.* Four phases, one flat fee, a VPAT/ACR formatted for publication at the finish line. Enterprise engagements follow the same phases on a custom timeline based on scope.
Audit
Typically Days 5–15
Harbor performs the WCAG 2.2 AA evaluation across pages in scope.
Remediation Support
Typically Days 15–55
Visual fix guides make remediation straightforward — your team implements, we guide.
Final VPAT/ACR
Typically Days 55–60
An IAAP-credentialed independent reviewer verifies findings and signs the Accessibility Conformance Report (VPAT format).
Engagement Tiers
Scoped by the number of unique screens or page templates. Tiers include the engagement process and a VPAT/ACR formatted for publication. Final pricing is confirmed after Discovery.
| Tier | Scope | Follow-Up Reviews | Estimate |
|---|---|---|---|
| Standard | Up to 50 pages | Up to 3 follow-up reviews | Starting at $7,500 |
| Professional | Up to 150 pages | Up to 3 follow-up reviews | Starting at $12,000 |
| Enterprise | 150+ pages | Up to 5 follow-up reviews | Custom |
For context: traditional accessibility consultancies typically charge $6,500–$15,000+ with 8–12 week timelines. Automated-only tools cost less but cover only 30–40% of accessibility criteria and are often rejected by procurement teams. See how we compare.
Founding Client Program
Be one of our founding clients
We're booking our founding cohort now. Founding clients receive our founding rate, 20% off list, plus direct senior-auditor involvement from scoping through sign-off. In return, we ask for a short testimonial and permission to reference your company once the work is done and you're happy with the result.
StandardList price $7,500Founding rate $6,000
ProfessionalList price $12,000Founding rate $9,600
Every Engagement Includes
- Initial audit + up to 3 follow-up reviews of affected pages (5 on Enterprise)
- Independent verification of the VPAT/ACR by an IAAP-credentialed reviewer
- Errors & Omissions insurance coverage (subject to policy terms)
- Visual fix guides with annotated screenshots
- VPAT/ACR formatted for publication (reflecting findings as of audit completion date)
- Up to 90 days of post-engagement email support
Common Questions
- What counts as a “page”?
- A page is any unique screen or template a user can navigate to — including authenticated views, modal flows, and distinct application states. During Discovery, we’ll define the exact scope together.
- What if issues remain after all follow-up reviews?
- After included follow-up reviews, your team will have clear next steps and the guidance to move forward. Additional review cycles are available and quoted separately.
- What do follow-up reviews cover?
- Follow-up reviews re-evaluate only the pages where issues were noted in the prior review — not every page from the original audit. Before each follow-up, we ask you to confirm that pages outside the review scope haven’t changed. This keeps turnaround fast and focused.
- Do you audit web applications or just websites?
- Both. We regularly audit SaaS products, web apps, and dynamic single-page applications — not just static marketing sites. Our auditors test with real assistive technology across interactive workflows.
- What’s the difference between a VPAT and an ACR?
- A VPAT (Voluntary Product Accessibility Template) is the blank template. An ACR (Accessibility Conformance Report) is the completed document showing how your product meets WCAG criteria. We deliver the ACR in standard VPAT format — the document procurement teams and regulators expect.
- Does Harbor fix the accessibility issues?
- We audit and guide — your dev team implements the fixes. This is intentional: your team knows your codebase best and keeps full control. Our visual fix guides make remediation straightforward while your code stays yours.
- How much time does my team need to commit?
- Most of the work is on our side. Your team’s involvement is lightest during Discovery and Audit (a few check-ins), then picks up during Remediation as they implement fixes at their own pace. It’s designed to fit alongside normal sprint work, not take over it.
- What if scope changes during Discovery?
- If Discovery reveals more pages or complexity than expected, we’ll flag it and present a revised quote before proceeding. You can adjust the scope to fit your budget or move to a different tier — either way, pricing is confirmed before audit work begins.
- What happens after the engagement ends?
- The VPAT/ACR is yours to use and share. For up to 90 days after delivery, we’re available to answer questions about findings or remediation. If your product changes down the road and you want a fresh look, we’re happy to quote a follow-up engagement.
- What if I need this faster than 60 days?
- Timeline is scoped during Discovery. If you have a deal deadline or procurement window, let us know upfront — we can sometimes accelerate the process depending on scope and availability. Use the contact form to indicate your timeline.
- Can I write my own VPAT?
- There is no requirement that a third party produce it. But a self-assessed VPAT carries risk: procurement reviewers increasingly ask who performed the evaluation and whether the evaluator holds accessibility credentials. A VPAT produced without manual testing or independent verification may not hold up under scrutiny, and submitting one with inaccuracies can create liability.
- What about accessibility overlay widgets?
- Overlay tools add a JavaScript widget that claims to fix accessibility issues automatically. They do not produce a VPAT, do not address underlying code issues, and are generally not accepted by procurement teams as evidence of conformance. Multiple advocacy organizations and accessibility professionals have raised concerns about their effectiveness and accuracy.
- What happens if I submit no VPAT to procurement?
- That depends on the buyer. Federal agencies under Section 508 are required to evaluate accessibility — without a VPAT, your product may be disqualified from consideration. Enterprise buyers increasingly follow similar processes. Some will wait; others will move to a vendor who already has documentation ready.
- Does Harbor support Section 508, ADA, and international standards?
- Harbor audits against WCAG 2.2 AA, which is the technical standard referenced by Section 508 (federal procurement) and commonly cited in ADA-related enforcement. The European Accessibility Act (EAA) also references WCAG. Our deliverables are designed to satisfy the documentation requirements these frameworks expect.
- Do you audit native mobile apps?
- Harbor currently focuses on web-based products — websites, web applications, and responsive web experiences accessed through a browser. Native iOS and Android app audits are not currently in scope. If your product includes both web and native components, we can audit the web portion.
- What if we disagree with a finding?
- Every finding is documented with the specific WCAG criterion, the testing method, and the user impact. If your team believes a finding is incorrect or does not apply, we review the evidence together. Our goal is accuracy, not volume.
Questions About Pricing? Let’s Talk.
Get Started*60-day timeline is typical for Standard and Professional tiers and assumes timely client participation. Actual timelines may vary based on scope, responsiveness, and product complexity.